Important Message Regarding Health Plan Transfers

In response to the COVID-19 Corona Virus pandemic and at the direction of the Pennsylvania Department of Human Services, the Community HealthChoices program has postponed the processing of all health plan transfers.

You can still request a health plan transfer by contacting us at 1-844-824-3655 (TTY: 1-833-254-0690). Your request will be documented and then processed as soon as this temporary period ends.  

We appreciate your understanding and look forward to assisting you.

Important update

We are here to help you. Due to coronavirus (COVID-19), you may be on hold for longer than normal when you call us. You can use this website instead, or until you reach us:

  • To learn about Community HealthChoices, go to Learn
  • To find a provider or compare health plans, go to Choose
  • To enroll or check your case, go to Enroll
  • To leave a comment or question, go to Contact Us

You can learn answers to common questions at FAQs.

It's time to enroll!

Provider pushing a man in wheelchair

Now is the time to choose your providers and health plans. You know your needs best, so it’s best if you choose!


Call the PA CHC Helpline at 1-844-824-3655 (TTY 1-833-254-0690). The call is free.

We are open Monday through Friday, 8:00 a.m. to 6:00 p.m

We can speak with you in other languages.

Shqip | العربية | বাাংলা  | ខ្មែរ | 繁體中文Français | Kreyòl Ayisyen | ગુજરાતી | 한국어 | नेपाली | Português | Русский | Español | Tiếng Việt