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Your new care coordinator is here to help you!
Your health plan will provide a care coordinator or service coordinator to work with you and your doctor to create a health care plan just for you. Your coordinator can answer your questions about health benefits and help you get the care you need. Your coordinator will:
- Be your main contact for your questions about services
- Ask you questions about your health
- Work with you to make a written plan to help you meet your health goals
- Help you make doctor appointments if needed
- Help you find transportation for doctor visits
- Make sure you have all pre-approvals and referrals when needed
- Help you access community and social services
Talk with you and your health care team to make sure your needs are met